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Prevent the Spread of COVID-19

March 25, 2020 | Blog

My Guy Heating & Air- Plan to Prevent the Spread of COVID-19

As a service provider deemed ESSENTIAL by the state of California, we are doing our part to “flatten the curve” and quell the spread of COVID-19 in our community.

Escondido, CA – As news on the coronavirus (COVID-19) changes from minute to minute, the health and safety of our customers, team and community remains the number one priority of My Guy Heating & Air. As a locally owned company, we are prepared to continue serving Escondido and surrounding areas while exercising expanded health and safety practices.

Due to kids and families working from home and using their HVAC and electrical systems at 2x the normal rate, it is imperative that repairs get taken care of immediately.

While My Guy Heating & Air already works hard to maintain health and safety standards, we are expanding our policies to do our part in “flattening the curve.” These additional measures include:

  • Gloves and floor savers – fresh pair in every home.
  • Allowing proper space between technicians and clients.
  • All dirty filters, trash, floor savers and gloves used in clients homes will be disposed of in homeowner’s outdoor trash cans.
  • Credit Card Payment will be applied online through Square.
  • If clients are paying by check, the tech will do a mobile capture and will have a plastic bag for removal of the check.
  • If clients are experiencing any flu-like symptoms we will not be able to service at this time. This is for the protection of our employees and your family.

We are monitoring the situation as it progresses and we are consistently following the guidelines of the Center for Disease Control (CDC) and the World Health Organization (WHO), as well as the policies of our local, state and federal governments.

As it stands, NO My Guy Heating & Air employees have tested positive for COVID-19. If this changes, we will take action to prevent the further spread of the virus. Additionally, if any employee exhibits symptoms of COVID-19 they will be self-quarantined and relieved of duty until they are healthy and no longer contagious. It is our promise to maintain full transparency with our community.

It is imperative to the initiative of containing the virus that essential systems remain working properly. My Guy Heating & Air is fully prepared to handle an increase in demand for these services while maintaining current and expanded safety standards.

We are all concerned about COVID-19 and how it is affecting our community, but we have a plan of action to protect the well-being of our customers and the well-being of our team. We will take every precaution necessary to get the job done in a safe and responsible manner – for everyone involved.

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My Guy Heating & Air offers a wide range of top-quality heating and cooling services in Escondido, San Marcos, and the surrounding areas. For years, the family-owned company has been in excellent standing with the local community. Both home and business owners count on their team of NATE certified technicians in keeping their indoor space livable and comfortable.

Experience the My Guy Difference

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We know when your AC or heater isn't working properly, you can't wait around for it to get fixed. That's why we proudly offer same-day service!
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Experience peace of mind when you work with our team. Not only are we licensed, insured, and bonded, but we are NATE certified.

Client Reviews

Punctuality, Quality, Responsiveness, Value

The best! Jared came to our house and was friendly, professional and fixed our heaters (that two other previous companies could not fix)! I couldn’t believe they had all 5 Star reviews and even joked with Jared (and Kay) about it. Now I understand why. Don’t take a chance with anyone else. You found the best here. Thanks again Jared!

TK Stohlman

Professional and Knowledgeable

We were very happy with the service we received. Justin was very knowledgeable and offered several suggestions to improve our heating issues. We will continue to use My Guy for any problems in the future and definitely recommend them

Tracy Dingle

Amazing Service

We had amazing service at our A++ Community in La Costa. Our Technician, Nicholas was both prompt and professional and resolved our heating issue quickly and efficiently. We will be using ” My Guy Heating and Air” on all 4 of my properties moving forward.

Lisa Mannion